Shipping & Delivery Policy – KOFFIVA
At KOFFIVA (https://www.koffiva.com), we are committed to delivering premium-quality coffee products to your doorstep quickly and safely. We ensure proper packaging and handling so that every coffee product reaches you in perfect condition.
Shipping Coverage
We deliver across India using trusted and reliable logistics partners.
Our delivery network is designed to ensure safe handling of coffee products and timely delivery.
Free Shipping Policy
- Free shipping is available on orders above ₹1000 within Mumbai only
- For other locations (outside Mumbai), shipping charges will be calculated at checkout
Order Processing & Dispatch
- Orders are processed within standard business hours
- We aim to dispatch orders quickly to maintain product freshness and quality
- Orders placed on weekends or public holidays may be processed on the next working day
Delivery Timelines
- Delivery time depends on your location and courier availability
- Metro cities may receive orders faster compared to remote areas
- Delays may occur due to:
- Public holidays
- Festivals
- Weather or natural disruptions
- Courier partner issues
We always strive for timely delivery and appreciate your patience in such situations.
Quality Commitment
At KOFFIVA, we take extra care in packaging to ensure that your coffee products retain their aroma, freshness, and quality during transit.
Need Help?
For any questions regarding shipping, delivery, or your order:
📧 Email: info@koffiva.com
📞 Phone: +91 9004149802
📍 Address: 4th Floor, Office No. 44, Gaya Building, Yusuf Mehar Ali Road, Mandvi, Mumbai – 400003